Refurbished phones and laptops can cost far less than new. The savings are real if you buy from the right place and check the details.
Quick wins
- Refurbished devices have been returned or used, then inspected, repaired if needed and resold.
- Manufacturer-refurbished products often come with a warranty similar to new ones.
- Check the warranty, return window, cosmetic grade and, for phones and laptops, battery condition.
- Buying refurbished also keeps working devices out of landfill.
A refurbished device can be a smart buy, especially for laptops, phones and tablets, where new prices are high. The key is knowing who refurbished it and what protection you get.
Who refurbished it?
| Type | What it usually means | Typical protection |
|---|---|---|
| Manufacturer refurbished | Restored by the brand, often with new parts and packaging | Warranty similar to new in many cases |
| Retailer or seller refurbished | Restored by a store or third party | Warranty and standards vary widely |
| Used or open box | Sold as is, or returned unused | Often limited or none |
What to check before buying
- Warranty: how long, and who honors it.
- Return policy: a reasonable window to test the device.
- Condition grade: what the cosmetic grade means at that seller.
- Battery: ask for battery health or whether the battery was replaced.
- Accessories: whether a charger and cables are included.
- Software: the device should be reset, unlocked and able to receive updates.
Money saver
Check how many more years the device will receive security updates. An older model that no longer gets updates may cost less but carries more risk.
Testing when it arrives
Charge it fully, check the screen and ports, test the camera, speakers and microphone, and confirm it isn’t locked to someone else’s account. Do this within the return window.
Heads up
Be cautious of very low prices from unfamiliar sellers, especially on marketplaces. Pay with a method that offers buyer protection, such as a credit card.
Is refurbished right for you?
If the warranty and return policy are solid, refurbished can deliver most of the value of new for much less. Before buying, compare prices over a few weeks; our guide to whether sale prices are real explains how.
You might be wondering
Is refurbished the same as used?
No. A used item is sold as it is. A refurbished item has been tested and, where needed, repaired before resale.
What do cosmetic grades mean?
Sellers grade appearance, such as like new, very good or good. The grade usually refers to scratches and marks, not how well the device works.
Should I buy an extended warranty?
Only if the standard warranty is short and the device would be costly to repair. Compare the price with the likely repair cost.
These tips are general information. Prices, plans and programs vary by provider and location, so check the details with your provider before you switch or sign up.